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What are your shipping times (Domestic only)?
When I try to track my USPS package at www.USPS.com, why is the information not updated?
I would like to customize my clothes even more with additional text . Can you do this?
What is your return and exchange policy?
How is my order packaged?
Do you ship to my country?
How will I know when my order ships?


What are your shipping times (Domestic only)?
All orders are shipped directly to our customers 6 days a week Monday-Saturday. Processing time is 2-4 business days, after received cleared payment. Shipping is FREE for selected items. T-shirts will be shipped USPS First Class with delivery confirmation. T-shirts with paid shipping will be shipped with Priority + delivery confirmation.

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When I try to track my USPS package at www.USPS.com, why is the information not updated?
We ship all packages within 96 hours. As soon as we submit your package to USPS, it is scanned into their tracking system. Unfortunately, USPS has the tendency to update their tracking information ONLY when the package has arrived at the local sort facility (your post office). Please allow 6 business days from the day we submit your order to USPS for the tracking information to be updated. At which time, you should receive your package the same or next day. There can be some delays in delivery time due to recent changes in Processing and Distribution Center in Tallevast, Sarasota - FL.

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I would like to customize my clothes even more with additional text . Can you do this?
Yes, definitely! Email us and we will take care of all your wishes the best we can!

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What is your return and exchange policy?
If, for any reason, you are not completely satisfied with your order return t-shirt(s) within 7 days from order day for exchange. Note: We do not accept returns on washed or worn shirts. Reasons for returns or exchanges are: - We sent you a size different from the size you ordered - We misprinted the design - The item is defective Instructions for Exchanges: Please email us for further details: signaturetshirt@yahoo.com Shipping charges are not refundable. Please ensure the accuracy of your entire order before placing your order.

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How is my order packaged?
The quality of your shipment is our priority and the materials we use to package our products reflect our commitment. The actual packaging may vary depending upon destination and postal requirements. Usually it's waterproof and secure.

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Do you ship to my country?
We only ship domestic (USA) and Canada in this time.

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How will I know when my order ships?
When your order ships, we will e-mail you a delivery confirmation number. If you do not receive a tracking from us within 4 business days since you paid for item, or you have any additional questions, feel free to contact us 24/7 by email: signaturetshirt@yahoo.com

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Last Updated: 15 Sep 2011 20:27:31 PDT home  |  about  |  terms  |  contact
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